FAQ Automation

Quick Solutions for your Industry

Quick Solutions

FAQ Automation – Packages

Starter Pack E-commerce

Channels
Quick automation of FAQ answers for E-mail or Chat

Systems
Zendesk – Office 365 – G Suite – Freshdesk – OTRS – Desk – MS Exchange – Jitbit – Salesforce – parlamind SDK for Chatbot

Including 5 FAQ
Fully automated answers to 5 frequently asked questions in your Customer Service + special topic “Questions regarding Corona virus (COVID-19”

 

Starter Pack Utilities

Channels
Quick automation FAQ answers for E-mail or Chat

Systems
Zendesk – Office 365 – G Suite – Freshdesk – OTRS – Desk – MS Exchange – Jitbit – Salesforce – parlamind SDK for Chatbot

Including 5 FAQ
Fully automated answers to 5 frequently asked questions in your Customer Service + special topic “Questions regarding Corona virus (COVID-19)”

 

Solutions

Systems

parlamind SDK for Chatbot

Quick Solution FAQ Automation

FAQ in E-commerce

In times of the Corona crisis E-commerce takes on a central supply function. With our Quick Solution FAQ Automation for E-commerce online retailers can manage the increased volume of inquiries in Customer Service reliably and in a scalable manner while remaining available around the clock for the concerns of their customers. Choose up to five of the most frequently asked questions in E-commerce for your starter pack Quick Solution FAQ Automation:

I

Shipping

Where is my delivery?

I

Price

How much are the shipping costs?

I

Payment

What payment methods are available?

I

Shipping

What are the delivery times?

I

Order

How can I cancel my order?

I

Return

How do I return an item?

I

Order

Can I still change my order later?

s

Questions regarding Coronavirus / COVID-19

Are there any changes to your availability?

s

Questions regarding Coronavirus / COVID-19

Do I have to expect delivery delays?

s

Questions regarding Coronavirus / COVID-19

Are the stores still open?

Quick Solution FAQ Automation

FAQ for Utilities

With our Quick Solution FAQ Automation for Utilities parlamind helps the Customer Service of Utilities in its role as a critical service safely and quickly. Artificial Intelligence supports Utilities around the clock in the E-mail and Chat channels by answering customer inquiries about products and contracts as well as current developments in the Corona crisis. Choose up to five of the most frequently asked questions in the field of Utilities for your starter pack Quick Solution FAQ Automation:

I

Billing

How do I get my annual consumption bill?

I

Service

How can I record my meter reading?

I

Contract

How do I switch from another provider?

I

Service

How can I change my down payment?

I

Price

How is my energy price composed?

s

Questions regarding Coronavirus / COVID-19

Are there any changes to your availability?

s

Questions regarding Coronavirus / COVID-19

Is the supply ensured?

s

Questions regarding Coronavirus / COVID-19

Are utilities prepared for emergencies?

Do you have any questions?

Contact us 

Do you have questions about our Quick Solutions FAQ Automation? Contact us now and we will be happy to help you with detailed information. Please fill out the contact form completely and confirm the button “Send”. We’ll get back to you soon!

* MsMrNo information

parlamind Demo

Free Trial

Artificial Intelligence Made in Germany which conforms 100% to the GDPR

© 2020 parlamind GmbH. All rights reserved.