6 Customer Service KPIs That Every Logistics Provider Should TracktwitterfacebooklinkedinCustomer service as a valuable customer touchpoint has become a decisive unique selling point. Due to increased competitive pressure, logistics providers must also pay more...

Logistics: Strengthen Customer Loyalty in Your Company in Just 3 StepstwitterfacebooklinkedinWould you agree with the following statement? The success of a logistics company stands and falls with the quality of its customer service. No? Then you’re probably thinking...

How Distance-Based Communication in Customer Service Enables Productivity Despite the CrisistwitterfacebooklinkedinWould you rather pop to the supermarket or go to an online shop? For months now, many people have thought twice before going to a physical store....