Company
AI For Service – Automation for your Business
What we do
We Automate Communication
parlamind designs, develops and implements automation solutions for e-mail, chat and telephony in customer service and beyond. With the intelligent classification of voice and text messages, the support of customer care teams and the automation of various business tasks in the Omni Channel, parlamind creates intelligent dialogue solutions for more quality and efficiency in customer service.
What we do
We automate Communication
parlamind designs, develops and implements automation solutions for e-mail, chat and telephony in customer service and beyond. With the intelligent classification of voice and text messages, the support of customer care teams and the automation of various business tasks in the Omni Channel, parlamind creates intelligent dialogue solutions for more quality and efficiency in customer service.
6,500,000
Processed customer requests
through Artificial Intelligence
1,500
Recognisable customer concerns
in the AI catalogue of topics
200
Tickets per minute for you
processed through AI
Solutions
NLP & MLT
Our solutions are based on innovative technologies in natural language processing (NLP) and machine learning (MLT) using artificial neural networks, unattended clustering and online learning.
We use performance-enhancing industry tools and a large number of solutions and components we have developed ourselves. All our systems are hosted on our own servers and offer our customers a high degree of security.
Our company
Corporate Group
Our company
Jobs at parlamind
Our aim is to provide our customers with the best personnel for their projects. An international team works every day to optimise parlamind as a cross-channel communication solution in customer service and to find individual solutions for our customers. That’s why we depend on qualified employees. We at parlamind are always on the lookout for dedicated personnel to join us in revolutionising the world of communication with artificial intelligence!
parlamind Demo
Free Trial
Artificial Intelligence Made in Germany which conforms 100% to the GDPR
Schlesische Str. 27
10997 Berlin
info@parlamind.com
+49 30 2000 537 7000
© 2020 parlamind GmbH. All rights reserved.
