Company

AI For Service – Automation for your Business

What we do

We Automate Communication

parlamind designs, develops and implements automation solutions for e-mail, chat and telephony in customer service and beyond. With the intelligent classification of voice and text messages, the support of customer care teams and the automation of various business tasks in the Omni Channel, parlamind creates intelligent dialogue solutions for more quality and efficiency in customer service.

What we do

We automate Communication

parlamind designs, develops and implements automation solutions for e-mail, chat and telephony in customer service and beyond. With the intelligent classification of voice and text messages, the support of customer care teams and the automation of various business tasks in the Omni Channel, parlamind creates intelligent dialogue solutions for more quality and efficiency in customer service.

6,500,000

Processed customer requests
through Artificial Intelligence

1,500

Recognisable customer concerns
in the AI catalogue of topics

200

Tickets per minute for you
processed through AI

Solutions

NLP & MLT

Our solutions are based on innovative technologies in natural language processing (NLP) and machine learning (MLT) using artificial neural networks, unattended clustering and online learning.

We use performance-enhancing industry tools and a large number of solutions and components we have developed ourselves. All our systems are hosted on our own servers and offer our customers a high degree of security.

Our company

Corporate Group

Our company

Jobs at parlamind

Our aim is to provide our customers with the best personnel for their projects. An international team works every day to optimise parlamind as a cross-channel communication solution in customer service and to find individual solutions for our customers. That’s why we depend on qualified employees. We at parlamind are always on the lookout for dedicated personnel to join us in revolutionising the world of communication with artificial intelligence!

parlamind Demo

Free Trial

Artificial Intelligence Made in Germany which conforms 100% to the GDPR

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