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3 Ways to Get Maximum Value From Your Customer Service Data

3 Ways to Get Maximum Value From Your Customer Service Data

3 Ways to Get Maximum Value From Your Customer Service Datatwitterfacebooklinkedin“This call is recorded for training and monitoring purposes” is a phrase with which many customers are familiar from their calls to service hotlines. For call centers and customer...

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Podcast Special: The Intersection of AI and CX

Podcast Special: The Intersection of AI and CX


Podcast Special: The Intersection of AI and CX featuring parlamind and 4ComtwitterfacebooklinkedinAs technology evolves, Artificial Intelligence(AI) plays a pivotal role in a companies Customer Experience(CX). When customers are interacting with a company, the CX is...

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