The artificial intelligent
team member for your
Customer Service.

We believe that every company on this planet wants to deliver a great experience to their customers and that a fantastic Customer Service Team creates this experience.

parlamind gives your team more time for creating great experiences and more scalability. Your artificial mind answers routine questions autonomously and assists its human co-workers.

Featured in

Forbes

CB INSIGHTS

Berliner Zeitung

DS Deutsche Startus

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Understanding is the basis for great communication.

parlamind understands incoming customer messages on a semantic level, therefore it can detect issues (intent), the emotional state (sentiment) and any meaningful information provided by the customer (entities).

This is made possible by making use of the latest research results in the fields of Natural Language Processing and Machine Learning.

3 birds

chat history

Perfect replies. You are in control.

parlamind answers customers’ messages in seconds. You can choose which intents parlamind may answer to. parlamind also calculates a confidence score for every answer before sending it off to make sure the answer is the best possible.

All answers will be sent via your ticketing- or email-system and added to the original ticket. All the information will be there for parlamind’s human co-workers where it is needed.

The easiest and fastest way to make Artificial Intelligence work for you.

Most AI- and Chatbot-projects take months to be completed and require five-, six-, or seven-figure investments. Plus: You may end up getting less performance than expected.

Not here! parlamind’s onboarding takes only a few minutes. In less than a day you can evaluate if parlamind works for you. Our training projects for your own AI usually take a few days and you are good to go.

Let us show you how easy it is in a 15 minute live demo.

parlamind supports your team in more than just one way.

Relax and look forward to great time savings. parlamind will free up your team to deliver excellent experiences to your customers

Zufriiedenheit

Lower cost. Happier customers.

parlamind answers routine tickets automatically within seconds, 24/7. Invest the time savings in creating great experiences and you will see the miracle of lower costs and happier customers coming your way.

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Humans can save time, too.

parlamind’s assistive app supercharges your agents’ workflow and supports closing tickets faster.

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Any way you want it.

The parlamind API (Application Programming Interface) delivers your intents (e.g. complaints, questions, …), sentiment, named entities (e.g. names, product names, address info, …) to any application you want. Feed it into your data warehouse and become even smarter or use it to smart up your own application.

Supported ticketing systems

Your software is not yet supported? Drop us a line: sales@parlamind.com

That’s a great deal!

Enterprise technology
at a startup price.

parlamind makes Artificial Intelligence available to SMEs: no investment needed. No lengthy projects. You will get results on day one.

Starter

$ 0 monthly


Up to 500 tickets (email, chat, …) monthly.


Reduces your workload! ——— ————- ————


Answers your customers’ questions autonomously.

Assists 1 human co-worker.

 

oooooooooooooo oooooooo ooooooooo —- —– ——- ———-


1 Language


Integrates with ticketing or email system.


Team

$ 100 monthly*


Up to 1,000 tickets monthly. ——— ——— ———–


Equivalent to a part-time employee.


Starter, plus…

More capacity.

Assists multiple human co-workers.

——————————  ———————————————— oooooooooooooo oooooooo ooooooooo —- —– ——- ———-


1 Language


Integrates with ticketing or email system.


Professional

$ 400 monthly*


Up to 3,500 tickets monthly. ——— ——— ———–


Equivalent to a full-time employee.


Team, plus…

More capacity.

 

——————————  ———————– ——————– —————— oooooo ooooooo ooooooo ——- ——- —— 00000 oooooo 


1 Language


Integrates with ticketing or email system.


Business

$ 800 monthly*


Up to 10,000 tickets monthly. ——— ——— ———–


Equivalent to multiple full-time employees.


Professional, plus…

More capacity.

API-access for integration with BI, DWH, other systems.

———————- —————– ——————- ——————– —————- —————  ———– —– ——–


Multiple Languages


Integrates with ticketing or email system.


Enterprise

individual pricing


More than 10,000 tickets monthly. ——— ———


Equivalent to a complete team.


Business, plus…

More capacity.

Routes tickets according to intent, sentiment, entities into service levels or specialised teams.

Custom features and integrations.


Multiple Languages


Integrates with custom systems.


Ask us for more information:
sales@parlamind.com

*Prices shown are for a 12-month plan. For the cost of monthly plans enquire with our sales team.

Schedule a demo now.

Life changing 15 minutes, really!

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two birds